Please note that we have temporarily suspended the sale of ALL
DreamStation Auto Expert, DreamStation Go an DreamStation BiPAP Auto Devices.
On June 14, 2021, medical device manufacturer Philips Respironics issued a Field Safety Notice regarding the recall of several of its respiratory and ventilator device models currently on the market due to the health risks associated with their use. This recall, confirmed by Health Canada on June 23, 2021, is taking place due to the health risks associated with the use of the affected devices Please see full details of the recall available on the Philips Respironics Website.
Products Sold by CPAP Sleep Apnea Clinic and Affected by This Recall Notification (U.S. and Canada) / Field Safety Notice (International Markets) Include:
The Philips devices recall affects BiLevel Positive Airway Pressure (BiPAP) devices, Continuous Positive Airway Pressure (CPAP) devices and Mechanical Ventilators manufactured between November 2009 and April 2021, specifically those in the C-Series and all DreamStation 1 platforms.
The recalled machines were made with a type of foam that may degrade over time and release carcinogens that could be inhaled by the user. There was no malfunction detected in the majority of the machines. The foam degradation, which can break down into black debris, may be accelerated in environments with high heat and high humidity.
The company said it would either replace or repair the affected devices within 1 year. In the meantime, some people are being advised to stop using their Philips breathing devices and opt for an alternative.. Other people are being advised to continue use of the devices, as the benefits outweigh the potential risks.
If you have been affected by this recall, it is important to check in with your doctor before completely discontinuing use of your device — especially if you have not yet obtained an alternative.
Please visit the Philips Respironics Medical Device Recall Notification’s Website for more details.
To help you determine whether your device is affected by the recall, find your device’s serial number and use the device identification tool provided online by Philips Respironics Medical Device Recall Notification’s list of affected device website page.
The CPAP Sleep Apnea Clinic is dedicated to helping its clients, and every effort is being made to limit the inconveniences linked to the Philips Respironics device recall and find ways to assist and support our customers.
On behalf of our customers, we have registered with Philips Respironics the serial numbers of all affected devices sold by CPAP Sleep Apnea Clinic to ensure that you have been taken into consideration as part of the repair/replacement program under development.
Rest assured our team is closely monitoring the situation very closely and remain fully committed to maintaining continuous communication with you on an ongoing basis regarding this issue as this situation evolves.
Once we have further information from Philips Respironics on the repair/replacement program, we will be in touch regarding your device to ensure the appropriate settings of your new equipment and to assist you throughout this process.
Meanwhile, please keep checking our website for the most up-to-date information on this situation.
Best regards,
The CPAP Sleep Apnea Clinic.
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